• Member Experience Director

    Posted: 07/09/2022

    You could be a great addition to the GPR team if you have:

    • Superior customer service skills
    • Advanced computer skills proficient in Microsoft Office (Outlook, Excel, PowerPoint, Word, Adobe) & familiarity with any CRM system
    • Marketing & Social media skills
    • Creative video making skills
    • Excellent organizational skills & ability to manage multiple priorities & deadlines
    • Strong interpersonal, verbal and written skills
    • Positive attitude & ability to interact in a courteous, respectful, & professional manner
    • Team player
    • Receptive to learning new tools and skills, and research how to implement/be “self taught”
     
    As the Member Experience Director, you will:
    • Oversee the onboarding of all new Greater Piedmont REALTOR® members
    • Maintain the integrity of the membership records and database
    • Process dues and payments and execute monthly reports and payments to NAR & VAR
    • Be the Subject Matter Expert (SME) on the SentriLock platform & provide training and consultation on its use
    • Create flyers, videos, and “marketing” materials for upcoming events
    • Develop a business plan to ensure deliverables are met for dues invoicing, payments, late fees, release of ballots
    • Be accessible to the membership on a daily basis and assist with all their needs
    • Provide administrative support to the CEO
     
    As the Staff Liaison for the Membership related Committees, you will:
    • Find ways to support the Committees & position them for success
     
    Prior association management and/or real estate experience is beneficial.
     
    Greater Piedmont employees must be fully vaccinated against COVID-19.
     
    This opportunity is a full-time position, with hours of 8:30am to 5pm (which includes 30 min. for lunch) at the GPR office (47 Garrett St, Warrenton), and includes 9 paid holidays, 1 paid floating holiday, sick leave, vacation leave and health insurance.
     
    To apply for this position, please send your resume to Debbie Werling (CEO) at debbie@gprealtors.ne